Return and Refund Policy

Last updated: August 18, 2024

Thank you for shopping at sk pixel media.

If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns. This Return and Refund Policy
has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with
Us.

Interpretation and Definitions

Interpretation
~~~~~~

The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.

Definitions
~~~

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to sk pixel media.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to sk pixel media, accessible from
www.skpixelmedia.com
You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason
for doing so.

The deadline for cancelling an Order is 7 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:

By email: contact@skpixelmedia.com

We will reimburse You no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 days
The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by
applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

Online

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to
you, You’ll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.

If you have any questions about our Returns and Refunds Policy, please contact
us:

By email: contact@skpixelmedia.com

Here’s a well-structured cancellation and refund policy page you can add to your website for your online courses:

Cancellation and Refund Policy

At SK Pixel Media, we strive to provide our customers with the best possible experience. We understand that circumstances may change, and you may need to cancel your enrollment or request a refund. Our cancellation and refund policy is designed to be clear and fair for all parties.

1. Cancellation Policy

1.1. Before Course Start Date

Cancellations can be made up to 24 hours before the scheduled start date of the course for a full refund.
To cancel your enrollment, please contact us at [skpixelmedia@gmail.com] or via phone at [Your Contact Number] with your order details and course information.

1.2. After Course Start Date

Once the course has started or if course materials have been accessed (including video lessons, downloadable materials, etc.), cancellations are no longer eligible for a refund.

1.3. Live Sessions

For courses that include live sessions, participation in any session will be considered as usage of the course. After joining any live session, no cancellations or refunds will be issued.

1.4. Non-Refundable Courses

Courses purchased during special promotions, discounted packages, or with promotional codes are non-refundable and non-cancellable once the purchase has been completed.

2. Refund Policy

2.1. Eligibility for Refunds

Full refunds will be granted for cancellations made at least 24 hours before the course start date, provided the course materials have not been accessed.
Refunds for eligible cancellations will be processed to the original payment method within 7-10 business days after confirmation.

2.2. Course Cancellations by SK Pixel Media

If SK Pixel Media cancels a course due to unforeseen circumstances, students will receive a full refund of the course fees or have the option to enroll in another course of equal value.

2.3. Non-Refundable Circumstances

No refunds will be provided for partially completed courses, courses that have been accessed, or live sessions that have been attended.
Any additional costs related to bank charges, transaction fees, or taxes incurred during the payment process are non-refundable.

3. Process for Requesting Cancellations or Refunds

To request a cancellation or refund, please follow these steps:

Step 1: Contact us via email at [skpixelmedia@gmail.com] with the subject line “Cancellation/Refund Request.”
Step 2: Provide your order number, course name, and reason for cancellation or refund.
Step 3: Our team will review your request and respond within 2-3 business days with confirmation and next steps.

4. Policy Modifications

SK Pixel Media reserves the right to modify or update this cancellation and refund policy at any time. Any changes will be posted on this page and will be effective immediately.

Contact Us

If you have any questions about this policy or require further assistance, please contact us at:

Email: skpixelmedia@gmail.com

This policy is designed to provide clarity and ensure a smooth experience for both you and your customers. You can customize the details to fit your specific business requirements if needed. Let me know if you need any changes!