Terms & Conditions | Privacy Policy | Refund Policy

Last Updated: February 2025

1. Introduction

Welcome to SK Pixel Media (“Company”, “We”, “Us”, or “Our”). These Terms & Conditions, Privacy Policy, and Refund Policy govern your use of our website (www.skpixelmedia.com) and Android app (SK Pixel Media App). By accessing or using our platform, website, or app, you agree to comply with these policies.

If you do not agree with any part of this policy, please do not use our services.

2. Terms & Conditions

2.1. General Usage

By using SK Pixel Media, you agree to:
✅ Provide accurate registration details.
✅ Not share your account credentials.
✅ Not misuse or exploit course content.

2.2. Intellectual Property

All content, including videos, lessons, graphics, and trademarks, is the exclusive property of SK Pixel Media. Unauthorized reproduction, distribution, or modification is strictly prohibited.

2.3. User Responsibilities

✔️ You are responsible for securing your account login details.
✔️ You must comply with all local laws while using our services.
✔️ Any violations may result in account suspension or termination.

2.4. Limitation of Liability

We do not guarantee uninterrupted access to our services and are not liable for any damages resulting from technical issues, third-party disruptions, or user error.

3. Privacy Policy

3.1. Information We Collect

We collect personal data, including:
✅ Account Details: Name, email, phone number, and login credentials.
✅ Payment Information: Securely processed credit/debit card details, UPI, and other payment modes.
✅ Usage Data: Device type, app interactions, IP address, and browsing behavior.
✅ Support & Communication Data: Emails, chats, and support inquiries.

3.2. How We Use Your Data

✔️ To provide access to digital courses & services.
✔️ To process payments securely.
✔️ To enhance user experience & app performance.
✔️ To prevent fraud, unauthorized access, and security breaches.

3.3. Data Security & Retention

We implement strong security measures to protect your data. Your information is retained only as long as necessary for service fulfillment or legal compliance.

3.4. User Rights & Choices

You have the right to:
✔️ Access & update your personal information.
✔️ Opt-out of promotional emails & notifications.
✔️ Delete your account (subject to pending transactions).

To request account deletion, email support@skpixelmedia.com.

4. Refund Policy

4.1. No Refunds for Digital Products

Since SK Pixel Media offers digital courses and services, all purchases are final and non-refundable.

This applies to:
✅ Online courses (whether accessed or not).
✅ Digital services (AI tools, animations, designs, etc.).
✅ Downloadable materials and premium features.

4.2. Course Access Issues & Support

If you experience technical issues preventing access to a purchased course or service, please contact support@skpixelmedia.com. Our team will assist you in resolving the issue.

4.3. Duplicate Payment Refunds

If you were charged twice for the same course due to a payment error, please email payments@skpixelmedia.com with proof of the duplicate transaction. After verification, we will credit a full refund for the duplicate charge to the original payment method within 10 – 20 days.

4.4. Unauthorized Purchases

We are not responsible for accidental or unauthorized purchases made by third parties. Please ensure your payment details are secure before completing any transaction.

4.5. Course Cancellations by SK Pixel Media

If SK Pixel Media cancels a course due to unforeseen circumstances, students will receive:
✅ A full refund OR
✅ The option to enroll in another course of equal value.

5. Policy Updates

SK Pixel Media reserves the right to modify this Terms & Conditions, Privacy Policy, and Refund Policy at any time. Changes will be updated on this page and take effect immediately.

By using our website or Android app, you agree to the latest version of this policy.

For queries, contact us:
📧 support@skpixelmedia.com
🌍 www.skpixelmedia.com

By using SK Pixel Media, you acknowledge and agree to this Terms & Conditions, Privacy Policy & Refund Policy. 🚀

📍 SK Pixel Media Office Address
4th Floor, S Heights, Maruthi Nagar Main Rd,
Guntur, Andhra Pradesh 522006.