Privacy Policy for SK Pixel Media

At SK Pixel Media, we are committed to protecting your privacy and ensuring a transparent and secure experience when you use our website or services. This Privacy Policy outlines how we collect, use, and safeguard your data.

Who We Are

Our website address is: https://skpixelmedia.com.
We are a startup dedicated to providing educational courses, video editing services, and personalized support for creators.

For any questions regarding this policy, you can contact us at support@skpixelmedia.com or through our WhatsApp support number 9522257222.

What Data We Collect

We only collect data that is necessary for providing our services or improving user experience. This includes:

1. Comments:
   • When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection.
   • An anonymized hash of your email address may be shared with Gravatar to check if you use the service. After approval, your profile picture will be visible to the public in the context of your comment.
2. Contact Forms and WhatsApp Communication:
   • Data you provide through contact forms or WhatsApp (e.g., name, email, phone number, and the nature of your query) is used solely for responding to your inquiries or addressing your issues.
   • WhatsApp Opt-In: By initiating contact with us via WhatsApp, you consent to receive responses and updates regarding your inquiry or services you have requested.
3. Media:
   • If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract such data.
4. Cookies:
   • Cookies are used to enhance your experience:
     • Comments: If you leave a comment, you may opt to save your name, email, and website in cookies for one year.
     • Login Cookies: Temporary cookies are set to determine browser compatibility and store login preferences.
     • Content Editing: If you edit or publish an article, a cookie indicating the post ID is saved for one day.
5. Analytics:
   • We may use third-party analytics tools (e.g., Google Analytics) to monitor website traffic and user interactions. These tools may collect anonymized data like device type, browser version, and geographic location.

Embedded Content from Other Websites

Articles on our site may include embedded content such as videos, images, or external links. Embedded content behaves as if the visitor has visited the external website directly. These third-party websites may:

• Collect data about you.
• Use cookies.
• Embed third-party tracking.
• Monitor your interaction with their content.

We recommend reviewing the privacy policies of these third-party websites.

How We Use Your Data

We use your data to:

• Provide and improve our services.
• Respond to your inquiries or feedback.
• Offer support through WhatsApp or email.
• Analyze website performance and improve user experience.

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

Who We Share Your Data With

We may share your data only under the following circumstances:

1. Service Providers: To trusted partners for purposes such as payment processing, spam detection, or hosting services.
2. Legal Compliance: If required by law or to protect our legal rights.
3. Automated Spam Detection: Visitor comments are checked through a spam detection service.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
• For registered users, personal information provided in profiles is stored as long as the account remains active. Users can request edits or deletion of their data at any time.

Your Data Rights

You have the right to:

• Access Your Data: Request an exported file of personal data we hold about you.
• Request Deletion: Request the deletion of your personal data, except for data we are legally required to retain.
• Withdraw Consent: Opt-out of communication via WhatsApp, email, or other channels.

To exercise these rights, contact us at support@skpixelmedia.com.

Where Your Data is Sent

• Visitor comments may be checked through an automated spam detection service.
• For WhatsApp communications, data (e.g., phone numbers and messages) is processed by WhatsApp under its Privacy Policy.

Additional Policies for WhatsApp Communication

1. Purpose:
   • We use WhatsApp exclusively for responding to user queries, providing support, and sharing service-related updates.
2. Data Shared:
   • Only the information you voluntarily provide (e.g., name, phone number, and query details) is processed for these communications.
3. Consent:
   • By initiating contact or opting in during sign-up, you consent to communication via WhatsApp. You can withdraw this consent anytime by notifying us.
4. Security:
   • We do not store WhatsApp communication data beyond the duration required for resolving your inquiry.

How We Protect Your Data

We employ the following measures to secure your data:

• SSL encryption for secure data transfer.
• Regular audits of our website and data storage practices.
• Limiting data access to authorized personnel only.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page, and a notification will be posted if significant updates are made.

Contact Us

For any questions or concerns about this Privacy Policy or data handling, contact us at:

• Email: support@skpixelmedia.com
• WhatsApp: 9522257222

This updated Privacy Policy ensures compliance with data privacy best practices and integrates WhatsApp communication details. Let me know if you’d like further adjustments or formatting changes!